AX series resale delay and scheduled start date for accepting pre-orders

AX series resale delay and scheduled start date for accepting pre-orders

 

We would like to apologize and inform you about the araata AX series,
which was scheduled to go on sale in January 2025.

 

The aarata AX series was originally scheduled to be restocked and sold in January,
Due to production reasons, we have decided to postpone the sale of the aarata AX series to the end of March.
We sincerely apologize for any inconvenience this may cause to customers who have been waiting for the product.

 

This product is an updated version of the model sold last year.
We will inform you of the changes and enhancements separately.

 

We will also inform you of our new sales schedule for the future.
We will start accepting pre-orders for the AX series from next month.
The current schedule is as follows

 

 

【Reservation start date】
On or about February 21, 2025

 

【Scheduled start of sales】
AX-75, AX-79 …to go on sale in late March
AX-130…Sales start in mid-March

 

 

The sales at the stores are scheduled to start at about the same time.
The official online store and the stores that handle the product will be managed separately,
The stock will be delivered to the stores regardless of the reservation status on the online store.
Please be assured that the stock will be delivered to the stores
regardless of the pre-order status on the online site.

 

 

This production trouble is not related to quality.
Due to an error on the part of the factory, some of the updates were not reflected in the product,
The problem was caused by a mistake on the part of the factory, and it was discovered during production that some of the updates had not been reflected in the product and were still in accordance with last year’s specifications.

 

The product itself was not a problem to sell,
However, as a company with a policy of “keep on improving,” we wanted to sell even better products,
we have decided to delay the start of sales and re-produce the product,
We have decided to delay the start of sales and re-start production.

 

We apologize for any inconvenience this may cause you.
We apologize for the inconvenience and appreciate your patience.

 

Thank you for your continued support of arata.